Warranty

Warranty & After-Sales

Long-term risk is a top B2B concern, so we state the terms by product line and explain how a claim is handled.

Key Facts at a Glance

PV modules: 12-year product + 25-year linear power (to confirm)
Racking: 15-year structural (to confirm)
Inverters: 5 years (to confirm)
Storage batteries: Per model years and cycle count
Claim channel: WhatsApp / email with order reference and fault evidence

Warranty

PV Modules	12-year product warranty + 25-year linear power output warranty	Per official Warranty Policy
Aluminium Racking	15-year structural warranty	Per official Warranty Policy
Hybrid Inverter	5 years	Per official Warranty Policy
Storage Battery	years / cycles per model	UN38.3 / MSDS supplied

Warranty periods come from current product information and have not been verified against the official warranty document. Confirm them and publish a PDF warranty policy before launch.

Claim Process

Prepare order number, model and serial number
Photograph the nameplate, the fault and the installation environment
Submit via WhatsApp or email
Technical review and proposed resolution
Execution per the official warranty terms

Key Facts at a Glance

Need a configuration for your Pakistan project?

Send us the location, load list and grid conditions and we will return a product list and a quotation.

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Warranty & After-Sales

Key Facts at a Glance

Warranty

Claim Process

Need a configuration for your Pakistan project?

Learn More